SupportCandy EDD Integration

SupportCandy EDD Integration Addon connects Easy Digital Downloads (EDD) with your SupportCandy helpdesk, enabling your support agents to view and manage customer purchase information directly within tickets.

Key Features:

• EDD Integration – Sync customer order data from Easy Digital Downloads with SupportCandy.
• Order Lookup in Tickets – Agents can view product names, order IDs, and payment details instantly.
• License Information Access – Display EDD license and download details inside ticket view.
• Automatic Customer Matching – Identify customers by their EDD purchase email.
• Faster Support Workflow – Resolve product-related issues with accurate order data.
• Secure Data Handling – Only authorized agents can access order details.
• Seamless Compatibility – Works flawlessly with other SupportCandy addons and EDD extensions.