WoowBot by QuantumCloud is an advanced AI-powered chatbot plugin designed specifically for WooCommerce stores. It enhances customer engagement, streamlines support, and boosts sales by providing an interactive shopping assistant directly within your website.
Key Features:
- Plug-and-Play Installation: WoowBot is easy to install and configure, requiring minimal setup to get started. For English-language sites, it’s ready to use out of the box, while other languages can be configured through the backend in about 15 minutes.
- AI and NLP Integration: Integrates with Google’s Dialogflow for natural language processing, enabling the chatbot to understand and respond to user queries effectively. Supports small talk and conversational flows.
- WooCommerce Compatibility: Allows users to search for products, view details, and add items to their cart directly through the chat interface. Also provides order status updates and displays recently viewed products.
- Conversational Forms: Create dynamic, conditional forms within the chatbot for purposes like lead capture, surveys, and appointment bookings. These forms can include conditional logic and save responses to the database.
- Retargeting and Notifications: Implement exit-intent popups, time-based offers, and scroll-triggered messages within the chat window to re-engage visitors and reduce cart abandonment.
- Multi-Channel Support: Extend chatbot functionality to platforms like Facebook Messenger, WhatsApp, Skype, and Viber, allowing seamless customer interaction across multiple channels.
- Customization Options: Customize chat window templates, upload custom icons, set background images, and adjust colors to match your site’s branding. Supports multiple languages and RTL text.
- Analytics and Reporting: Track customer interactions, monitor chatbot performance, and gain insights into user behavior to optimize engagement strategies.