WooCommerce Refund And Exchange is a powerful refund and return management plugin for WooCommerce stores. It allows store owners to handle returns, refunds, and exchanges more efficiently, improving the customer experience after purchase.
Key Features:
- Refund & Exchange System: Allows customers to request refunds or exchanges easily.
- RMA (Return Merchandise Authorization): Complete system for handling returns with RMA numbers.
- Partial Refunds: Enables partial refund requests if only part of the order needs to be returned.
- Automated Email Notifications: Sends email alerts to both customers and admins during refund or exchange processes.
- Customizable Policies: Define specific refund and exchange rules, timelines, and policies for products or categories.
- Attach Files: Customers can upload images or files when submitting refund or exchange requests.
- Wallet System: Option to refund to a customer’s wallet instead of original payment method.
- Guest Users Support: Allows non-logged-in customers to submit refund or exchange requests.
- Multi-language & Compatibility: Compatible with WPML for multilingual support and integrates seamlessly with WooCommerce.