SupportCandy Webhooks Addon extends your SupportCandy Helpdesk Plugin by enabling powerful automation and third-party integrations. With Webhooks, you can connect your helpdesk to external applications like CRMs, Slack, Zapier, or custom APIs to trigger automated actions whenever a ticket is created, updated, or closed.
Key Features:
- Automate Ticket Workflows – Trigger external actions when tickets are created or updated.
- Connect to Third-Party Apps – Integrate with CRMs, Slack, Zapier, and other platforms.
- Customizable Event Triggers – Define when and how webhooks are sent.
- Real-Time Data Sync – Ensure instant communication between SupportCandy and external systems.
- Secure API Communication – Uses HTTPS for safe and reliable data transfer.
- Reduce Manual Tasks – Eliminate repetitive work through workflow automation.
- Easy Setup & Integration – Simple configuration within the SupportCandy settings.