SupportCandy Timer

SupportCandy Timer Addon brings powerful time-tracking functionality to your SupportCandy Helpdesk Plugin, allowing you to monitor how long agents spend on each ticket. This addon is perfect for teams that want to measure performance, manage workload, or bill clients based on actual support time.

Key Features:

• Built-In Time Tracking – Track how long agents spend working on each ticket.
• Manual & Automatic Timers – Start, stop, or log time automatically for flexibility.
• Agent Performance Monitoring – Analyze time spent per agent or per ticket.
• Detailed Logs & Reports – Export time-tracking data for reporting or billing.
• Customizable Settings – Define time formats and visibility options.
• Improved Productivity Insights – Identify inefficiencies and optimize workflows.
• Seamless Integration – Works flawlessly with the SupportCandy core plugin.