SupportCandy Schedule Tickets Addon allows you to automate ticket creation by scheduling tickets to open at specific dates and times or on a recurring basis. This addon is perfect for teams that handle repetitive tasks, system maintenance, subscription renewals, or routine service checks.
Key Features:
- Scheduled Ticket Creation – Automatically generate tickets on specific dates or intervals.
- Recurring Tickets – Set up weekly, monthly, or custom recurring support tickets.
- Automated Workflows – Save time and eliminate manual ticket creation for routine tasks.
- Custom Templates – Use predefined subjects, messages, and settings for scheduled tickets.
- Time Zone Support – Schedule tickets accurately based on your preferred time zone.
- Seamless Integration – Works smoothly with the SupportCandy core helpdesk system.
- Boost Team Efficiency – Keep your support operations proactive and well-organized.