SupportCandy Private Credentials

SupportCandy Private Credentials Addon allows agents and customers to securely exchange sensitive data such as login credentials, API keys, or server information within SupportCandy tickets.
All information is encrypted and visible only to authorized users, ensuring complete data privacy and compliance with security best practices.

Key Features:

• Secure Data Storage – All credentials are encrypted to ensure maximum security.
• Restricted Access – Only authorized agents and the ticket owner can view private credentials.
• Easy Credential Management – Add, edit, or delete private credentials directly in the ticket view.
• GDPR Compliance – Ensures sensitive data is handled securely and responsibly.
• Audit Log Support – Track who added or accessed private credentials.
• Agent & Customer Access – Both parties can share credentials safely within the support flow.
• Seamless Integration – Works perfectly with the SupportCandy core plugin and other addons.