Shop as a Customer for WooCommerce plugin allows store administrators to mimic customer behavior by logging in as any customer account. This functionality is perfect for providing hands-on support, managing orders, or testing customer-specific configurations, ensuring a smoother shopping experience for your users.
Key Features:
- Login as Customer: Directly access any customer’s account to view and shop as they would.
- Order Management: Place orders on behalf of customers, perfect for phone or assisted purchases.
- Customer Experience Testing: Ensure that customer-specific pricing, discounts, and settings work as intended.
- Seamless Integration: Works natively with WooCommerce without additional modifications.
- Admin Controls: Easily switch between the admin account and customer accounts.
- User Account Testing: Verify functionality for different customer roles or groups (e.g., wholesale vs. retail).
- No Password Sharing Required: Securely access accounts without needing the customer’s credentials.
- Activity Logging: Tracks admin actions taken while logged in as a customer for accountability.
- Role-Based Restrictions: Limit who can use the “Shop as a Customer” feature based on WordPress roles.
- Efficient Support Tool: Quickly troubleshoot customer issues related to their shopping experience.
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