WooCommerce Refund And Exchange is a comprehensive plugin that adds a robust refund and exchange management system to WooCommerce stores. It allows store owners to handle return requests, refunds, and exchanges more efficiently, improving the post-purchase customer experience. The plugin comes with advanced features to manage the entire process, including Return Merchandise Authorization (RMA) functionality, making it easy for customers to request returns and for admins to process them.
Key Features:
- Refund & Exchange System: Allows customers to request refunds or exchanges easily.
- RMA (Return Merchandise Authorization): Complete system for handling returns with RMA numbers.
- Partial Refunds: Enables partial refund requests if only part of the order needs to be returned.
- Automated Email Notifications: Sends email alerts to both customers and admins during refund or exchange processes.
- Customizable Policies: Define specific refund and exchange rules, timelines, and policies for products or categories.
- Request Management: Admin dashboard to track and manage refund/exchange requests.
- Attach Files: Customers can upload images or files when submitting refund or exchange requests.
- Wallet System: Option to refund to a customer’s wallet instead of original payment method.
- Guest Users Support: Allows non-logged-in customers to submit refund or exchange requests.
- Multi-language & Compatibility: Compatible with WPML for multilingual support and integrates seamlessly with WooCommerce.
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